Case Study: Automating Google and Jira Admin Tasks with AWS AgentCore

Executive Summary Administrative tasks in Google Workspace and Jira have consumed hundreds of staff hours for our team each quarter. These tasks — ranging from user provisioning to project setup — were repetitive, error-prone, and often delayed due to backlogs. By building a Slack-first automation interface powered by AWS AgentCore primitives (Gateway, Memory, Identity), we achieved a 90% reduction in admin time for common […]